Terms of Service.

These terms are an agreement between you and Bekker Labs Pty Ltd (ACN 699 280 012, ABN 79 699 280 012) (“Bekker Labs,” “we,” “us,” “our”). Beka is operated and provided by Bekker Labs. They govern your use of Beka. By creating an account or using Beka, you agree to them. If you don’t agree, please don’t use Beka.

Beka is available in Australia, New Zealand, the United States, and South Africa. It is not offered in the European Union or the United Kingdom.

1. Who can use Beka

You must be at least 18 years old (or the age of majority where you live, if higher) to use Beka. Beka is a tool for parents and guardians. Children do not use Beka, do not create accounts, and should not be given access to your account.

2. Your account

You’re responsible for your account and for keeping your sign-in details secure. Tell us promptly if you think someone else has accessed your account. The information you give us when you sign up must be accurate.

3. What Beka does

Beka helps you stay on top of family logistics. You forward school emails to a Beka address, or record short voice notes, and we extract events, dates, and to-dos and show them in your family feed. We use AI providers to read forwarded content and transcribe voice notes; how we handle that information is described in our Privacy Policy.

Beka is a convenience tool. We try to extract information accurately, but automated extraction can make mistakes, so you should check important dates and details against the original source.

4. Information about your children and others

When you forward an email or record a note, it may contain information about your children or other people (for example, a class teacher or another child named in a school message). By sending us that content, you confirm that you are the parent or guardian of any child whose information it contains, or that you are otherwise entitled to share it, and you authorise us to process it to provide Beka. We handle this information as described in our Privacy Policy, including the section on children’s information.

5. Acceptable use

Please use Beka only for its intended purpose and lawfully. Don’t use Beka to upload content you have no right to share, to attempt to breach the security of the service, to interfere with other users, or to misuse the service in a way that could harm others. We may suspend or close accounts that misuse Beka.

6. Beka Premium: subscriptions and payment

Beka is free for now. If Beka Premium is introduced for your family, you are only charged if you choose a plan and confirm it in the App Store or Google Play.

6.1 One subscription for the whole family

Beka Premium is a subscription. One subscription covers your whole Beka family: when one adult in your family subscribes, everyone in that family has Premium. There is a monthly plan and an annual plan.

Once Beka Premium is offered to your family, adding new things to Beka needs Premium. A family that hasn’t subscribed, or whose Premium has ended, can still read everything it has saved, but can’t add new things (6.7).

6.2 Price and how you pay

The price of each plan, in your currency, is shown in the app before you subscribe and again on the App Store or Google Play purchase screen. You subscribe in the Beka app, through the App Store on iPhone or Google Play on Android. You can’t subscribe on the Beka website.

Payment is charged to your Apple Account or your Google Play account. Apple or Google takes the payment, not us. We never see or store your card details.

6.3 Free trials

If the plan screen shows a free trial, you aren’t charged during the trial. When it ends, your plan starts and the store charges you for your first month or year. To make sure you aren’t charged, cancel at least 24 hours before the trial ends. Whether your store account can have a free trial depends on the store’s rules and the offer, and a store account that has had one before may not get another. If you buy a subscription while a free trial is still running, the rest of the trial ends.

6.4 Renewal

Your subscription renews automatically at the end of each month or year, and the store charges you for the next one, until you cancel. To stop the next renewal, cancel at least 24 hours before the current month or year ends. Settings, then Subscription, in Beka shows when your plan renews.

6.5 Cancelling

You cancel in the store the plan was bought through, not in Beka:

• a plan bought on iPhone, in your App Store account settings, under Subscriptions;
• a plan bought on Android, in Google Play, under Subscriptions.

In Beka, Settings, then Subscription, then Manage subscription opens the subscription settings of the store on the phone you are holding. A plan bought on the other kind of phone is managed in that store. Manage subscription shows while your plan is renewing, in a free trial or has a payment problem. Once a plan is cancelled, Settings shows Resubscribe instead. Only the person who subscribed can cancel, from their own store account.

Deleting the Beka app does not cancel your subscription. Nor does deleting your Beka account, leaving your family or deleting your family. If you want to stop paying, cancel in the store as well.

When you cancel, Premium carries on until the end of the month or year you have paid for, then stops. If you cancel during a free trial, Premium carries on until the trial ends.

6.6 If a payment fails

If a renewal payment fails, the store tries again for a while. From when the store tells us, we keep Premium on for up to 16 days so you have time to fix it, and Settings, then Subscription, asks you to update your payment details. If the payment still hasn’t gone through by then, Premium ends as described in 6.7.

6.7 When Premium ends

If your family’s subscription or free trial ends and isn’t renewed, Beka becomes read-only for your family until someone in it subscribes again:

• Everything your family has saved stays. You can still read it, search it, tick things off, change it and delete it. To delete a note, archive it, then use Clear all in the Archive.
• Nothing is deleted because Premium ended.
• You can’t add new things. Adding by photo, voice, the share sheet, a link, a PDF or typing is paused, and so is adding to your lists and Notes.
• Briefings stop until Premium is back.
• Emails forwarded to your family’s Beka address are held, unread, for 30 days. If your family subscribes again within those 30 days, Beka goes through each held email as if it had just arrived. It checks every 15 minutes and takes a few at a time, so this can take longer when many are waiting. A held email reaches your feed only if a new one would: one from a sender your family hasn’t approved waits in sender review, and if AI processing is off it is deleted from the hold without being read. After 30 days a held email is deleted without being read.
• You can still delete your account or your family at any time (section 8).

6.8 Refunds

Because Apple or Google takes the payment, refunds for Beka Premium are handled by them, under their own refund policies. To ask for one, use Apple’s Report a Problem page (reportaproblem.apple.com) or your Google Play order history. We can’t refund a store payment ourselves, but you can contact us at support@beka-app.com and we’ll help where we can. If a refund is given, Premium ends from the time of the refund.

Nothing in this section limits your rights under the Australian Consumer Law, or any other consumer law that applies to you, including your right to a refund or another remedy if Beka Premium has a major failure. Section 10 also applies.

6.9 Price changes

We may change the price of Beka Premium. We will only raise it with advance notice and for clear, valid reasons, such as a change in our costs, in taxes or in what Beka Premium includes. A new price never applies to a month or year you have already paid for. If we raise the price of a subscription you already have, the App Store or Google Play tells you before it applies and, where the store’s rules require it, asks you to agree. If you don’t agree, your subscription ends at the end of the period you have paid for. We will also tell you in the app or by email before a price rise applies to you.

6.10 Codes

Settings, then Subscription, then Have a code? takes two kinds of code. A Beka code starts with BEKA- and can give your family free months of Beka Premium, or Premium free for life. On iPhone, the same box also opens App Store offer codes. A code for free months never shortens Premium your family already has.

6.11 Free for life

Some families have Beka Premium free for life, from a free-for-life Beka code or because we have given it to them. If your family has it, Settings, then Subscription, shows “Beka Premium, free for life”.

Free for life means your family is never charged for Beka Premium for as long as we offer Beka. It belongs to the family, not to one person: everyone in the family has it, including adults who join later, and it ends if the family is deleted. It can’t be moved to another family.

You don’t need to subscribe. If you subscribe anyway, the store charges you as normal and your family’s free-for-life Premium doesn’t change, so cancel that subscription in the store.

6.12 More than one subscription

Your family needs only one subscription. If two people in your family each subscribe, each is charged separately and your family gets nothing extra. Beka keeps one subscription record for each family, so cancelling or refunding either subscription affects the whole family: after a cancellation Settings may say Premium won’t renew, and a refund of either one can end Premium for everyone. If you have two, contact us at support@beka-app.com before you cancel one and we’ll help.

7. Your content

You keep ownership of the content you send us (the emails you forward and the notes you record) and the information in your feed. You grant us the limited permission needed to process and display that content to provide Beka to you. We don’t sell your content, share it for advertising, or use it to train any AI model of our own.

8. Deleting your account and data

You may delete your account and all associated data at any time, directly from within the app: go to Settings → Account → Delete my account. If you are the only adult on your family, this also permanently deletes your family’s shared data. If there is another adult on your family, you can also choose Delete family to permanently wipe the family’s data even with another adult on it.

If you cannot access the in-app option, you can also email us at support@beka-app.com and we will action verified deletion requests within 30 days.

9. Our intellectual property

Beka, including its software, design, and branding, belongs to us. These terms don’t give you any rights in it beyond using the app as intended.

10. Disclaimers and limitation of liability

Beka is provided “as is.” We work to keep it reliable and accurate, but we don’t guarantee it will be uninterrupted or error-free, and — as noted above — automated extraction can be wrong, so you should verify important details.

To the extent permitted by law, we are not liable for indirect or consequential loss arising from your use of Beka. Nothing in these terms excludes, restricts, or modifies any consumer guarantee, right, or remedy that the law gives you and that cannot lawfully be excluded (including, in Australia, the consumer guarantees under the Australian Consumer Law).

11. Suspension and termination

You can stop using Beka and close your account at any time. We may suspend or end your access if you breach these terms or if we need to for legal or security reasons. If we end the service, we’ll give you reasonable notice and a way to retrieve or delete your data.

12. Governing law

These terms are governed by the laws of Victoria, Australia, and you and we submit to the courts of that jurisdiction — except where the law of the country you live in gives you mandatory rights or a right to bring proceedings locally, which these terms do not override.

13. Changes to these terms

We may update these terms as Beka changes. If we make a material change, we’ll update the “Last updated” date and tell you in the app or by email before the change takes effect for you.

14. Contact

Bekker Labs Pty Ltd (ACN 699 280 012, ABN 79 699 280 012) — support@beka-app.com.