Privacy Policy.

This policy explains what information we collect when you use Beka, why we collect it, who we share it with, and the choices and rights you have. We’ve written it to be readable. Where the law uses a specific term, we use that term and explain it.

Beka is available in Australia, New Zealand, the United States, and South Africa. It is not offered in the European Union or the United Kingdom, and this policy does not provide EU/UK data-protection rights.

1. Who we are

Beka is operated by Bekker Labs Pty Ltd (ACN 699 280 012, ABN 79 699 280 012) (“Bekker Labs,” “we,” “us,” “our”).

You can reach us about privacy at support@beka-app.com.

2. The short version

• Beka is a tool for parents. Parents sign up and use the app. Children do not log in, do not have accounts, and do not use Beka.
• You add things to Beka by forwarding school emails to your family’s Beka address, snapping or sharing a photo, adding a PDF or a link, or typing or saying it. Beka turns them into Diary entries, To dos, list items and notes that your family shares.
• We don’t sell your information, we don’t share it for advertising, and we don’t track you across other apps or websites. There is no advertising in Beka.
• We use a small set of trusted service providers to run the app (listed in Section 6). Two of them, Anthropic and OpenAI, are AI providers in the United States: Anthropic reads what you add, and OpenAI turns what you say into text. They are contractually barred from training their models on your data. You can turn AI processing off in Settings (Section 6).
• If your family subscribes to Beka Premium, Apple or Google takes the payment. We never see your card details.
• You can delete your account, or your whole family’s data, in the app at any time (Section 8).

3. Information we collect, and from whom

We collect:

• Account information you give us: your name and email address, and the credentials you use to sign in.
• Content you send us: the school emails you forward to your family’s Beka address (including any images attached to them), the photos and screenshots you snap or share to Beka, the PDFs and links you add, and what you type or say into Beka. This content is provided by you. It is not collected from anyone else, and never from a child.
• The information we extract from that content: Diary entries, To dos, dates, list items and notes, and the details needed to show them in your feed. This may include the names of your children and other people mentioned in a school email (for example, a class teacher or another child named in a group message). For an item made from a forwarded email, a photo, a PDF or a link, we also keep up to 1,000 characters of the text Beka read, with the item.
• Notes. A note is a short piece of text your family keeps on the Lists screen, such as a door code, a clothing size or a name. You can type one on the Lists screen, or ask Beka to remember something, and Beka can also keep a note from a photo, PDF or link you add. A forwarded email never creates a note. Notes are stored with your family’s lists, and every adult in your family who uses Beka can see and change them. Notes can hold whatever your family chooses to keep, so please keep passwords in a password manager, not in Notes. Section 6 says when the text of a note goes to an AI provider.
• Reminders. When you set a reminder, we store its time on the item in your family’s shared data, together with which family member set it. It rings as a notification on that member’s phone, scheduled by the phone itself.
• Beka Premium. If your family subscribes, we store your family’s plan, whether it is in a free trial, when it renews or ends, whether it will renew, whether a payment has failed, which store it was bought through, the store’s transaction ID, and the Beka account ID of the person who subscribed. We also keep a record of each subscription event the store reports (such as a purchase, renewal, cancellation or refund) and of any Beka code your family redeems. We get the subscription information from RevenueCat, the service that connects Beka to the App Store and Google Play. We never receive or store card or bank details; Apple or Google holds those.
• Push tokens: for each phone that allows notifications, a token that lets us send your family’s briefings and other notifications to it.
• Basic technical and diagnostic information needed to keep the service running (for example, error logs).

We do not collect location data, advertising identifiers, or biometric identifiers, and we do not build advertising or tracking profiles.

4. How and why we use information

We use your information only to provide and operate Beka:

• to create and manage your account and let you sign in;
• to read what you add (forwarded emails, photos, PDFs, links, and what you type or say) and turn it into Diary entries, To dos, list items and notes;
• to show those items in your family feed;
• to schedule the reminders you set and send the briefings you ask for;
• to know whether your family has Beka Premium, and to keep that in step with the App Store or Google Play;
• to respond to you, provide support, and keep the service secure and working;
• to comply with our legal obligations.

We do not use your information for advertising, for cross-context behavioural advertising, or to train any AI model of our own, and our AI providers are contractually barred from training their models on it.

5. Children’s information

This is the part of Beka that matters most, so we want to be clear about it.

• Parents are our users. Children are not. Children do not log in to Beka, do not have accounts, and do not use the app.
• Information about a child reaches us only because a parent provides it, by forwarding a school email, adding a photo, PDF or link, or typing or saying something. The parent is the child’s parent or guardian and is the adult who decides to share that information with us. We rely on the parent’s authority (and, where the law requires it, the parent’s consent as the child’s “competent person” or guardian) to handle that information.
• What we process about a child is typically a name, school events and schedules, and occasionally a photo contained in a forwarded email. We use it only to produce the family feed for that parent.
• We don’t keep the photos, files or recordings themselves. When you add a photo or a PDF, attach an image to a forwarded email, or speak to Beka, it is sent to our AI provider to be read or transcribed, and we don’t write the photo, file or recording to our databases or file storage. We keep what Beka read from it, as part of the items and notes it made (Section 3). There is one exception: while your family’s Beka Premium has ended, or for a short time when Beka can’t check your family’s subscription, a forwarded email is held unread, with any images in it, for up to 30 days (Section 8). Our AI providers may keep a copy of what they are sent for up to 30 days for safety and abuse monitoring, and then delete it, unless their usage policies or the law require them to keep it longer. They are contractually barred from using your content to train their models.
• We do not knowingly collect personal information directly from a child, and Beka is not directed to or designed for children.
• You can have a child’s information removed by removing that child from your family, or by deleting your family’s data (Section 8). Removing a child deletes their profile and their tags on items; items and notes that mention them by name stay until you delete them. Deleting your account removes the children’s information in it when you are the only adult in your family; otherwise it stays with the other adults until they delete it.

6. Who we share information with

We don’t sell your information and we don’t share it for advertising. We use the following service providers (“processors”) to run Beka. Each is bound by a data-processing agreement (for Apple’s and Google’s notification services, their developer terms) and may use your information only to provide its service to us:

Purchases. If you subscribe to Beka Premium, you buy it from the App Store or Google Play. Apple or Google receives your payment details and handles the payment under its own terms and privacy policy, not ours, and tells RevenueCat, which tells us, what you bought.

We may also disclose information if the law requires it, to protect the safety of people or the security of the service, or as part of a business transfer (in which case we’ll tell you).

AI processing, and how to turn it off. AI processing is one switch for your whole family. Beka sends content to Anthropic or OpenAI only while it is on, and it is on only after someone in your family has agreed to it. Anyone in your family can turn it off, or on again, in Settings, under AI processing. While it is off:

• emails forwarded to your Beka address are not read, and are not kept, with one exception: while your family’s Beka Premium has ended, or while Beka can’t check your family’s subscription, an email is held unread for up to 30 days whether AI processing is on or off (Section 8). If AI processing is still off when it is released, it is deleted from the hold without being read;
• adding by photo, PDF, link or voice, or by typing in the capture box, is refused until it is turned back on;
• you can still use your feed, lists, notes, calendar and reminders, and add items and list rows by hand.

Briefings are put together by Beka itself, without AI. Anthropic and OpenAI process what they are sent only to provide the service, do not use it to train their models, and do not use it for advertising.

When a note goes to an AI provider. A note you type on the Lists screen is never sent to one. A note you say into the Lists screen’s microphone is sent to OpenAI as a recording and to Anthropic as text before it is saved. A note Beka keeps from something you said, typed, snapped or added is made by Anthropic reading that content. After a note is saved, its text goes to Anthropic again only if you correct that capture on its confirmation card straight away, and then only together with the other things from that same capture. Searching finds notes on your phone, without AI.

7. International data transfers

Beka is operated from Australia. Your information is stored with our database provider in Singapore, and is processed by our other providers in the United States (Anthropic and OpenAI for extraction and transcription, Postmark for inbound email, and RevenueCat for Beka Premium) and in Singapore (Vercel for hosting and compute). Apple and Google deliver notifications to your phone and may process them outside Australia, including in the United States. Where we transfer your information across borders, we do so under contractual protections with each provider. Country-specific detail is in Section 11.

8. How long we keep information

• Account information is kept while your account is active.
• Feed items, list items and notes are kept while your account is active, until you or someone in your family deletes them.
• Ticked list rows, in every list section except Notes, disappear at the first 3am (on the phone’s clock) after they are ticked, and are deleted the next time someone in your family opens the list. A row ticked between midnight and 3am goes that same morning. Notes are never cleared this way.
• The Archive. A ticked Diary entry or To do, and an archived note, stays in the Archive until it is cleared. “Clear all” in the Archive permanently deletes your family’s ticked items and the archived notes it shows, for everyone in your family. Deleting an item from its edit screen also deletes it permanently.
• Held emails. An email held while your family’s Beka Premium has ended (Section 5) is kept unread for up to 30 days, then deleted without being read. If your family subscribes again in that time, it goes through the same steps as a newly forwarded email and is then deleted from the hold. While AI processing is off, that means it is deleted without being read.
• Beka Premium records. Your family’s subscription status is deleted with your family. The record of each subscription event the store reported is kept after your family is deleted, for our accounts: it is no longer linked to your family, but it still holds the whole event as RevenueCat sent it. That includes your Beka account ID, the store’s transaction ID and the plan, and can include the country, price and currency of the purchase. RevenueCat, Apple and Google keep their own purchase records under their own policies, and deleting your Beka account doesn’t delete them.
• When you delete your account, we purge your account information and feed items within 30 days (this window covers ordinary processing time and the rotation of routine backups). If another adult is on your family, the family’s shared information stays with them unless you choose Delete family.
• Photos, files and recordings are not kept by us (apart from held emails, above). They are sent to be read or transcribed and are not stored on our systems. Our AI providers may keep a copy for up to 30 days for safety and abuse monitoring before deleting it (Section 5).
• Operational logs are kept for about 30 days and then deleted, unless we’re required to keep them longer.
• Our providers apply their own retention windows to the content they process for us, as noted in Section 6.

9. How we protect information

We take concrete steps to protect your information:

• Information is encrypted in transit using TLS.
• Information stored in our database is encrypted at rest by our database provider.
• Access to production systems is restricted to us.
• Row-level security in our database enforces strict separation between families, so one family’s information cannot be accessed by another.

No system is perfectly secure, and we don’t claim certifications we don’t hold. If a data breach affects you, we will notify you and the relevant regulator where the law requires.

10. Your choices and how to contact us

You can review and update your account information in the app at any time, and remove a child from your family. You can delete your account, and if you choose your family’s data, from within the app at Settings → Account (Section 8). You can turn AI processing off in Settings (Section 6), and permanently delete ticked items and archived notes with “Clear all” in the Archive (Section 8). To stop paying for Beka Premium, cancel it in the App Store or Google Play: deleting your account doesn’t cancel it (our Terms, section 6). For any other privacy request (access, correction, or deletion by email), contact support@beka-app.com. Jurisdiction-specific rights are in Section 11.

11. Jurisdiction-specific rights and disclosures

11.1 Australia and New Zealand

Australia. We are not currently an “APP entity” under the Privacy Act 1988 (Cth) (we are a small business below the relevant turnover threshold). As a matter of practice, we handle your information consistently with the Australian Privacy Principles (APPs). You may ask us for access to the personal information we hold about you and ask us to correct it, by contacting support@beka-app.com. If you have a privacy concern, you can contact us first; you may also contact the Office of the Australian Information Commissioner (oaic.gov.au).

New Zealand. We are subject to the Privacy Act 2020, and we handle personal information in accordance with the Information Privacy Principles (IPPs). This includes IPP 3A, which concerns telling people when we collect their information indirectly (from someone other than themselves).

Because Beka receives information about children from their parents — not from the children — we collect children’s information indirectly. We do not give separate notice to each child, because doing so is not reasonably practicable: children do not use Beka, we have no way to contact them, and the parent providing the information is the child’s parent or guardian. This is the parent’s information to share on the child’s behalf.

You may ask us for access to your personal information and ask us to correct it. You can also contact the Office of the Privacy Commissioner (privacy.org.nz).

11.2 United States

Beka is a parent utility, not directed to children. We do not knowingly collect personal information from children under 13. Information about children is provided by their parents.

Children’s privacy (COPPA). The Children’s Online Privacy Protection Act (COPPA) applies to online services directed to children, and to general-audience services that knowingly collect personal information from children under 13. Beka is not subject to COPPA because it is not directed to children and does not knowingly collect personal information from children online. Children do not use Beka; parents provide any information about their children.

Your California privacy rights. If you are a California resident, you have the rights below. (We honour these regardless of whether we currently meet the thresholds that make a business formally subject to the California Consumer Privacy Act, because they reflect how we operate anyway.)

• Right to know what personal information we collect, why, and who we share it with — this policy is that disclosure.
• Right to delete the personal information we hold about you.
• Right to correct inaccurate personal information.
• Right to opt out of the “sale” or “sharing” of your personal information. Under California law, “sell” means disclosing personal information for money or other value, and “share” means disclosing it for cross-context behavioural advertising. We do not sell or share your personal information, so there is nothing to opt out of.
• Right to non-discrimination — we will not treat you differently for exercising any of these rights.

To exercise any of these rights, contact support@beka-app.com. We will verify your request before acting on it.

Notice at collection. We collect the following categories of personal information, in each case only to provide and operate Beka, and we retain it as described in Section 8:

• Identifiers (name, email, account ID) — to create and run your account.
• Customer records / contact information (name, email) — to communicate with you and provide support.
• Commercial information (your family’s Beka Premium plan and status, and the record of each subscription event, from the App Store or Google Play through RevenueCat) to manage your family’s subscription.
• The contents of communications you forward to us, the photos, PDFs and links you add, what you type or say into Beka, and any images in them, to turn them into Diary entries, To dos, list items and notes. Some of this may include what California law calls “sensitive personal information” (for example, the contents of a communication where we are not the intended recipient). We use such information only to provide the service, not to infer characteristics about you, so the right to limit its use is not engaged, and we do not sell or share it.
• Internet and electronic activity, and diagnostic information — to keep the service secure and working.

We do not sell or share any of these categories, and we do not use personal information for cross-context behavioural advertising.

11.3 South Africa

This section uses the terms of the Protection of Personal Information Act, 2013 (“POPIA”). Under POPIA, we are the “responsible party” (the party that decides why and how your personal information is processed), the people whose information we process are “data subjects,” and the providers in Section 6 that process information on our behalf are “operators.”

Responsible party. Bekker Labs Pty Ltd (ACN 699 280 012, ABN 79 699 280 012). Contact: support@beka-app.com.

Children’s information. POPIA generally prohibits processing a child’s personal information. We rely on the exception in section 35(1)(a): we process a child’s personal information with the prior consent of a competent person — the child’s parent or guardian, who is our user and who provides the information.

What we tell you when we collect information (section 18).

• Purpose: we collect your information to provide Beka: to turn what you forward, add, type or say into Diary entries, To dos, list items and notes, to show them to your family, to send the reminders and briefings you ask for, and to manage your family’s Beka Premium subscription.
• Recipients: we share information with the operators listed in Section 6 (Anthropic, OpenAI, Supabase, Postmark, Vercel, RevenueCat, and Apple and Google for notifications). If you subscribe to Beka Premium, Apple or Google also receives your purchase under its own terms.
• Voluntary: providing your information is voluntary, but without it we cannot provide the service.
• Your rights and complaints: you may access and correct your information (below), and you may lodge a complaint with the Information Regulator (South Africa): POPIAComplaints@inforegulator.org.za (POPIA complaints), with formal complaints lodged via the eService portal at https://inforegulator.org.za.

Cross-border transfer (section 72). Our operators are all located outside South Africa: your information is stored in Singapore (Supabase), processed in Singapore by Vercel, which hosts and runs the service, and processed in the United States (Anthropic and OpenAI to extract and transcribe the content you send us, Postmark to receive your forwarded email, and RevenueCat for Beka Premium). Apple and Google, which deliver notifications, may process them outside South Africa, including in the United States. We make these transfers on the basis that each of these operators is bound by contractual terms that provide a level of protection substantially similar to POPIA’s conditions for lawful processing, including substantially similar restrictions on any further transfer of the information to others.

Your rights (sections 23–25). You may:

• access the personal information we hold about you;
• request correction of information that is inaccurate, irrelevant, excessive, out of date, incomplete, misleading, or unlawfully obtained;
• request deletion of your information.

To exercise these rights, contact support@beka-app.com.

12. Changes to this policy

We may update this policy as Beka changes or as the law changes. If we make a material change, we’ll update the “Last updated” date above and tell you in the app or by email before the change takes effect for you.

13. Contact

Questions or requests: support@beka-app.com

Bekker Labs Pty Ltd (ACN 699 280 012, ABN 79 699 280 012).